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corrupt meeting archives?

(4 posts)

seminar
Member

Recently we have observed that 2 meeting archives are corrupted - in one case you can see the meeting proceedings but cannot hear the audio except for maybe 2 seconds. In the other case, the archive is good but after about 60 minutes the sound disappears.

Any ideas why this is happening, can the archives be restored?

Thanks and regards,
Páll

Posted 5 years ago #

Spreed Webinare
Moderatoravatar

Dear Páll,

please check your Adobe Flash Player - if you still have 11.3 (or lower) update your plugin to 11.5. We know about audio problems in older Adobe Flash plugins. Please inform us if these problems remain after updating. Thank you!

Best regards
from the
Spreed Team

Posted 5 years ago #

seminar
Member

I have Adobe Flash Player 11.5 installed - still can't hear the corrupted meetings. Any way we can restore corrupted meetings?

Thanks and regards,
Páll

Posted 5 years ago #

Brian Krause
Member

Dear Pall,
Thanks for your feedback!
In which Meeting ID's did these problems occur?

Best regards
Brian

Posted 5 years ago #

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