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Sound delay problem in recordings

(2 posts)
  • Started 5 years ago by webinar
  • Latest reply from Spreed Webinare

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webinar
Member

Hi,

In our last few webinars we have an annoying problem with sound: it has a huge (~ 5 sec) delay to the picture (both video and screen sharing). This makes the recording unusable for our students without "downloading" (eg. screen capture) and lot of editing.

Could you please fix this?

Thank you.

Regards,
Krisztian

Posted 5 years ago #

Spreed Webinare
Moderatoravatar

Dear Krisztian,

could you send us meeting ID of this meeting to support@spreed.com ?

Thanks and regards
Spreed Team

Posted 5 years ago #

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